DATA PROTECTION POLICY

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The data controller is:

Westfälische Gesenkschmiede GmbH
Schützenstraße 26–28
58339 Breckerfeld
Email: info@wgb-werkzeuge.de
Phone: 02338 9199-0

We appreciate your interest in our website. Protecting your privacy
is very important to us. Below, we provide detailed information about how we handle
your data.

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1. Access Data and Hosting
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You can visit our website without providing any personal information. Each time
you access a webpage, the web server automatically saves a
so-called server log file, which contains, for example, the name of the requested file, your IP
address, the date and time of the request, the amount of data transferred, and the
requesting provider (access data), and documents the request. This
access data is evaluated exclusively for the purpose of ensuring
trouble-free operation of the site and improving our offering.
This serves to safeguard our legitimate interests, which, following a This serves to safeguard our legitimate interests, which prevail following a balancing of interests,
in the correct presentation of our
service in accordance with Art. 6(1)(f) GDPR. All access data is processed only for as long
as is necessary to achieve the aforementioned processing purposes.

Hosting

The services for hosting and displaying the website are partially provided by
our service providers as part of processing on our behalf.
Unless otherwise specified in this Privacy Policy,
all access data and all data collected in the designated
forms on this website are processed on their servers. If
you have any questions regarding our service providers and the basis of our cooperation with
them, please contact us using the contact information provided
in this Privacy Policy.

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2. Data Processing for Contract Fulfilment and to Establish Contact
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Establishing contact

As part of our customer communications, we collect personal data to process your
inquiries in accordance with Article 6(1)(b) of the GDPR when you voluntarily
provide it to us when contacting us (e.g., via the contact form, live chat tool, or
email). Mandatory fields are marked as such, as we require this data to process
your inquiry. The specific data collected is indicated in the respective input forms.
Once your inquiry has been fully processed, your data will be deleted unless you
have expressly consented to further use of your data in accordance with Art.
6(1)(a) GDPR or we reserve the right to use your data for other purposes that are
permitted by law and about which we inform you in this statement.

Live Chat Tool Zendesk

For the purpose of customer communication, we use the live chat tool provided by
Zendesk, Inc., 181 Fremont St., San Francisco, CA 94105, USA (“Zendesk”). This
serves to safeguard our legitimate interests, which prevail following a balancing of
interests, in effective and improved customer communication pursuant to Art.
6(1)(f) GDPR. Zendesk acts on our behalf.

Our service providers are located and/or use servers in countries outside the EU
and the EEA for which the European Commission has determined, by decision, that an
adequate level of data protection exists.

Our service providers are located in and/or use servers in countries outside the EU
and the EEA. No adequacy decision has been issued by the European Commission
for these countries. Our cooperation with them is based on the following safeguards:
Standard Data Protection Clauses of the European Commission, Approved Binding
Corporate Rules.

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3. Advertising via email
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3.1 Email Newsletter Subscription

When you subscribe to our newsletter, we use the data required for this purpose or
separately provided by you to send you our email newsletter on a regular basis
based on your consent pursuant to Art. 6(1)(a) GDPR. You may unsubscribe from
the newsletter at any time by either sending a message to the contact address
provided below or by clicking the link provided for this purpose in the newsletter.
After unsubscribing, we will delete your email address from the recipient list,
unless you have expressly consented to further use of your data in accordance
with Art. 6(1)(a) GDPR or we reserve the right to use your data for other purposes
that are permitted by law and about which we inform you in this statement.

3.2 Newsletter Distribution

The newsletter may also be sent by our service providers as part of processing
carried out on our behalf. If you have any questions about our service providers or
the basis of our collaboration with them, please contact us using the contact
information provided in this Privacy Policy.

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4. Cookies and Other Technologies
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General Information

To make your visit to our website more engaging and to enable the use of certain
features, we use technologies—including so-called cookies—on various pages.
Cookies are small text files that are automatically stored on your device. Some of the
cookies we use are deleted at the end of the browser session, i.e., after you close
your browser
(so-called session cookies). Other cookies remain on your device and allow us to
recognize your browser on your next visit (persistent cookies). You can find the
storage duration in the overview in your web browser’s cookie settings.

Privacy Protection on End Devices

When you use our online services, we employ technologies that are strictly
necessary to provide the digital service you have expressly requested. The
storage of information on your device or access to information already stored on
your device does not require your consent in this regard.

For non-essential functions, the storage of information on your device or access to
information already stored on your device requires your consent. Please note that
if you do not provide your consent, certain parts of the website may not be fully
accessible. Any consent you have provided remains in effect until you adjust or
reset the relevant settings on your device.

Any subsequent data processing via cookies and other technologies

We use technologies that are strictly necessary for the use of certain features of our
website. These technologies collect and process your IP address, the time of your
visit, device and browser information, as well as information about your use of our
website. This is based on a balancing of interests, where our legitimate interest in
optimizing the presentation of our website prevails, in accordance with Article 6(1)(f)
of the GDPR.

Cookie Settings

You can find the cookie settings for your browser at the following links: Microsoft
Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of these technologies pursuant to Article 6(1)(a) of
the GDPR, you may revoke your consent at any time by sending a message to the
contact address provided in the Privacy Policy.

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5. Social Media
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Our online presence on YouTube

If you have given your consent to the respective social media operator in
accordance with Article 6(1)(a) of the GDPR, your data will be automatically
collected and stored for market research and advertising purposes when you visit
our online presence on the social media platforms listed above, and usage
profiles will be created using pseudonyms. These can be used, for example, to
display advertisements within and outside the platforms that are presumed to
correspond to your interests. Cookies are generally used for this purpose. For
detailed information on the processing and use of data by the respective social
media operator, as well as contact information and your rights and settings
options regarding the protection of your privacy, please refer to the providers’
privacy policies linked below. If you still need assistance in this regard, please
contact us.

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow
Street, Dublin 4, Ireland (“Google”). The information automatically collected by
Google regarding your use of our online presence on YouTube is generally
transmitted to and stored on a server operated by Google LLC, 1600 Amphitheatre
Parkway, Mountain View, CA 94043, USA.

Our service providers are located and/or use servers in countries outside the EU
and the EEA for which the European Commission has determined, by decision, that an
adequate level of data protection exists.

Our service providers are located in and/or use servers in countries outside the EU
and the EEA. No adequacy decision has been issued by the European Commission
for these countries. Our cooperation with them is based on the European
Commission’s Standard Data Protection Clauses.

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6. Contact Information and Your Rights
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6.1 Your rights

As a data subject, you have the following rights:

• Pursuant to Article 15 of the GDPR, the right to request information about
your personal data processed by us to the extent specified therein;
• pursuant to Article 16 of the GDPR, the right to request the immediate
rectification of inaccurate personal data or the completion of your personal data
stored by us;
• pursuant to Article 17 of the GDPR, the right to request the erasure of your
personal data stored by us, unless further processing
○ or the exercise of the right to freedom of expression and information;
○ to comply with a legal obligation;
○ for reasons of public interest; or
○ for the establishment, exercise, or defense of legal claims;
• Pursuant to Article 18 of the GDPR, you have the right to request the
restriction of the processing of your personal data, provided that
○ you contest the accuracy of the data;
○ the processing is unlawful, but you oppose its erasure;
○ we no longer need the data, but you need it to assert, exercise, or defend
legal claims; or
○ you have objected to the processing pursuant to Article 21 of the GDPR;
• the right, pursuant to Article 20 of the GDPR, to receive the personal data you
have provided to us in a structured, commonly used, and machine-readable
format, or to request that it be transmitted to another controller;
• pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory
authority. As a rule, you may contact the supervisory authority of your usual
place of residence or workplace, or of our company headquarters.

Right to object

To the extent that we process personal data as described above to protect our
legitimate interests, which prevail following a balancing of interests, you may object
to this processing with effect for the future. If the processing is carried out for direct
marketing purposes, you may exercise this right at any time as described above. To
the extent that the processing is carried out for other purposes, you have a right to
object only if there are grounds arising from your particular situation.

After you exercise your right to object, we will no longer process your personal data
for these purposes, unless we can demonstrate compelling legitimate grounds for
the processing that override your interests, rights, and freedoms, or if the processing
serves to assert, exercise, or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In
that case, we will no longer process your personal data for this purpose.

6.2 Contact Information

If you have any questions regarding the collection, processing, or use of your personal
data, or if you wish to request information, correct, restrict, or delete data, revoke
consent you have given, or object to a specific use of your data, please contact us
directly using the contact information provided in our legal notice.

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Data Protection Officer:
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Schützenstraße 26–28
58339 Breckerfeld, Germany

datenschutz@wgb-werkzeuge.de